Support & Technical

At Datanetex our skilled Engineers have an enviable combination of experience and agility.  Dedicated to solving problems, these technical ninjas ensure you repair and maintain as much of your kit as possible, only replacing it when you really need.

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For those sleepless nights, our 24-hour Helpdesk is on hand to offer a glimmer of hope. Although chances are our remote monitoring & proactive trouble-shooting already caught the issue.

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We have a range of support options to suit any budget. Each package can be tailored to the exact needs of the business.

 

• Firmware and software patches

• User management

• Microsoft 365 & Azure

• Maintenance - proactively monitoring devices

• Part replacement

• Remote and Field Engineers

 

We believe the key to success is built on trust, with Datanetex you can be assured you are in good hands.

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Our technical services cover a broad range of data & communication platforms including:

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• Network installation and repair

• Server maintenance, repair and replacement

• VoIP (hosted & on-premise)

• Wireless network design, installation & maintenance

• External networks, rugged and customised devices

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